Did you know that  American workers spend nearly 20% of their time goofing off on the job?  That’s what a 2006 survey conducted by Salary.com and AOL revealed.  I doubt that medical practices are excluded from this phenomenon.

Here’s what these employees are doing the most when they should be busy at work:

• Surfing the net;
• Socializing;
• Errands;  and
• Spacing out.

Why is this happening and what can you do about it?  I believe the primary reasons for monkey business happening on your time are boredom, a lack of direction or people not really liking their jobs very much.    

Stand up and take notice.  Make sure you are clear on your expectations and provide a work environment that makes people feel important and helps them succeed.  Employees can make a break your future – you need everyone on the team contributing and feeling valued.

Capko & Company experts in healthcare business management and marketing.  Call on the Capko consulting team: www.capko.com