We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
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Outsource your practice management pain
It’s a common error for physicians to think their manager and the staff can do anything they ask of them. Although it’s admirable, it may place an unfair burden on everyone. And if the practice has grown, but the staff hasn’t, you may be expecting too much. If you have
Windows XP: a potential HIPAA risk — and an opportunity to boost productivity
Microsoft recently announced it will end support for the Windows XP operating system on April 8, 2014 -- and this may have HIPAA implications for your practice. What could 'support' have to do with your HIPAA compliance? The biggest implication is that hackers could discover new ways to breach XP
Using benchmarks wisely: staff, staff expense per provider
Our work with medical practices often involves analyzing a practice's data against benchmarks from sources like MGMA, NSCHBC, specialty society surveys, etc. But, it's not enough just to compare against the averages and percentiles; you have to know whether meeting or beating a benchmark is a good thing. Believe it
What’s the payoff for being patient-centered?
The buzz about being patient-centered is not just hype, the patient-centered movement is very real and there is much to gain. The primary premise of the patient-centered movement is that by building stronger relationships with patients they will be healthier. Healthier patients mean a healthier population. A healthier population reduces
Internal chart audits, the basics, part 2: conducting the audit
Conducting an internal chart audit require team effort to plan, execute and analyze the results. You will get far more out of the audit by involving team members from different departments and presenting it as an exciting time to learn more about the inner works of the clinic visit and
Internal chart audits: the basics, part 1
Auditing charts is nothing new; Medicare has been doing such audits for years. They are looking for coding irregularities within a practice to determine if they want to do a more extensive audit. That's when a practice gets the dreaded notice to prepare and submit charting documentation on a selected