A not-too-surprising-but-still-interesting tidbit: a new poll by Sermo (the physician-only social network) shows that a majority of doctors disagree with the decision to hire a non-physician political professional as the "czar" leading the nation's Ebola defense. Read more about it on Sermo's blog: http://blog.sermo.com/2014/10/20/doctors-reject-ron-klain-as-ebola-czar/ Do you agree with the majority?

If you haven't signed up yet, there's still time to join my upcoming webinar on patient collections on 9/23/14 (9AM/12PM).  "Front Desk Collections: the New Linchpin of Practice Profitability" is sponsored by Wellero and hosted by Physicians Practice.  It's free!  Register here.

Sending a key staff member - whether a biller or a practice manager - to a medical practice management or billing conference can seem like an expensive perk. It can be an especially difficult decision for a small practice.  But there's just no substitute for the learning and connections that

Front desk collections are more important than ever before.  Trends in insurance plan terms mean that patients are more responsible for the cost of their care than at any time in recent memory.  Mastering front desk collections is not just a way to be more profitable -- it's essential to

Group visits can be a great complement to many medical practices that provides many benefits. The emergence of group visits, sometimes referred to as shared medical appointments (SMAs), began when physicians and their managers recognized access for patients with chronic illnesses was inadequate. Patients with chronic conditions such as asthma,