We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
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For better or for worse
The economy remains unpredictable. The outcome of health care reform is unknown and health care leaders keep on wondering what the future holds. Young physicians entering the market will proceed with caution when making a decision about their future. Employed physicians may sit on the sideline and watch the ball game, but if
Dream Teams
Here's seven key points that exist within a Dream Team. Players are motivated toward the same goal. There are effective communication channels between each team member. Criticisim is respectful, honest and constructive. No idea is considered stupid. The culture is deep-seated in team unity. Team is willing to compromise to achieve goal
Five Steps to Improve Patient Collections
Here's how you can make patient collections better in 2011: Do your homework upfront. Research patient balances before the patient arrives for his or her appointment and know what the patient owes. Then you are prepared to ask for payment at the time of visit. This is when the patient is the
It’s Time to be Grateful
The holiday season has arrived. It's full of hustle and bustle and year-end activities that occupy our time. Despite economic concerns and regulatory issues that continue to impact the way we operate our medical practices, it's still a time to be grateful. Be grateful for the patients that put their trust
Get patients on your side
By Joe Capko, Senior Consultant Not every patient walks in the door with a smile - and for good reason. Some of them are worried about their health, but others simply aren't convinced you are glad to see them. Once in awhile an employee will get so caught up with
Shabby isn’t Chic!
When was the last time you looked around your office with a critical eye? It may be time to take down those 1980s drapes and silk flowers, and put on a new vibe with cool paints. It doesn't take much to bring your office up to date, but when you