We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
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What Makes a Practice Great?
The foundation of a great practice begins with leadership that is a paradoxical blend of humility and professional will. The will and unwavering resolve to set a standard and get superior results. Their personal humility is evident in their compelling modesty and calm determination.Most importantly, great leaders channel their ambitions
What’s Your Time Worth?
Doctors and managers work hard to keep the practice afloat and provide good care, and service to the patients. But it's not just about working hard, it's about working smart!Ask yourself what your time is worth? Physicians and managers are the drivers of the practice and need to work at
Your future may seem like a roller coaster ride – So What?
Yeah life in the medical practice isn't what it use to be, but neither is driving in the fast lane. Your best road to success is to focus on the positive and to realize you have choices. No more grumbling about what is wrong with the system - it's time
How to be a better-performing practice
We hear a lot these days about best-practices, benchmarks and key performance indicators, but what does it really take to be a better-performing practice?It starts with developing your own report card. Determine what key performance indicators you want to follow. Here are some standard industry measures: Total accounts receivable (A/R)
Talk to me
Communicating better improves morale and performance, and cuts down on turnover. Poor communication wastes time and makes those you interact with feel discounted. It's even more magnified with the younger generation. Generation Y wants lots of feedback and they want it NOW! The annual review just isn't enough, so start
Top-down a killer for practice performance
If you want to get the most out of staff, keep them happy and keep them keeping the patients happy, pay close attention to these facts.A top down attitude is a hierarchy that focuses on management discussing problems and making decisions with minimum input from staff. It's a mentality that