We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
Is there something you’d like us to write about? Let us know.
Credentialing: is it time to upgrade your process with software?
Credentialing can be a frustrating, mysterious, time-consuming process. It can seem like a black box: you throw your (copious) data in (with no idea what will happen to it), then hope you'll get what you want out of the other side (eventually -- you have no control over when). Worse,
From manager to leader [practice management tip: leadership]
Working in a medical practice, whether on the clinical or the administrative side, amplifies any tendencies one might have to try to do and control everything personally. Given the potential for serious consequences (to both health and finances), it’s not surprising that responsible healthcare professionals focus intensely on getting every
Our Thanksgiving letter
We're grateful for the opportunities we've had to work with you, for your support of our books and presentations, and for the work you do keeping patients healthy. Our Thanksgiving tradition is to make a charitable donation on behalf of our clients and friends. Usually, we keep the
How will you make the most of year end — and prepare for the deductible reset?
I just published an article for Phreesia's blog about how to make the most of year end (when many patients with fulfilled deductibles may rush to get care) and prepare for Q1 (when the deductible reset causes some patients to delay care). Please click here to read the article to
Cost-cutting: pick your battles wisely
We recently worked with a smart, energetic practice administrator who was very motivated to improve his practice’s bottom line. He’d already found significant savings by switching billing and phone services (even getting better billing results, to boot). Spurred on by those successes, he’d turned his attention to clinic staffing. While
You’ve got a marketing advantage: capitalize on it [practice management tip: marketing]
Medical practice management is filled with unique challenges. But there's also a unique marketing advantage that practices have -- at least traditional, insurance-based practices. When your practice accepts insurance, the insurance plans you contract with, and even patients' employers, become a potential funnel of patients. The key is to be