We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
Is there something you’d like us to write about? Let us know.
Embezzlers are brazen: stop them at the door
Last week at the Florida MGMA conference, I had the pleasure of presenting to their lively group on a decidedly unpleasant subject: embezzlement and medical identity theft at physician practices. While internal theft is such a disillusioning topic -- embezzlement has frankly become part of far too many of our
You’ve been away so long, it’s like starting over
A friend of mine recently shared a pretty disappointing experience she recently had with her primary care practice when she sought treatment for a painful, infected spider bite. Or, perhaps I should say, an experience she had with her former primary care practice, since the practice refused to see her
Another reason to distrust cute little thumb drives
Great post by Babylon Mediaworks about hackers' clever tactics in cafes -- and, it turns out, one of the ways is by leaving thumb drives behind that are loaded with malicious software! (The idea is to tempt curious users who see an opportunity to snag a free drive.) If you
Using Facebook? Consider an ‘editorial calendar’
Since I started my career in the publishing world, Marketo's post today about their "Facebook Editorial Calendar" caught my eye. While the idea of calling Facebook posts "editorial" is perhaps a tad grandiose, the concept they're describing is really helpful for the idea-challenged social media maven. Their basic idea is
When it comes to no-shows, think like an economist
As medical practice management consultants, we're naturally always looking for 'best practices' we can share with all of our clients. There is often a rub, though: what's 'best' for one practice (or one practice type) may not be right for everyone. When it comes to the best way to solve
A useful quick-tip on interviewing candidates
Today's Harvard Business Review tip on interviewing prospective employees is really useful. How do you know if the candidate really has the skills he/she claims to have? Drill down with 'how' and 'why' questions. For example, if a practice management candidate claims to have implemented internal controls, drilling down for