We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
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Does an employee’s sudden prosperity signal new trouble for your practice?
A staffer’s increased prosperity might be coming at your expense. Sudden and unexplained personal spending on the part of a staffer can be a warning sign that embezzlement may be taking place, but there’s another and sometimes even more damaging explanation that you should be concerned about – employee patient data
Reasons not to work on airplanes
I used to do a lot of work on airplanes. But, that was back in the olden days when I flew for work internationally -- I had elite status and so almost never flew coach. It's a lot easier to get something done when you can actually fit your laptop
Interesting post on patient navigation (Harvard Business Review)
Given the maze that is healthcare today, it makes sense that navigators to help patients understand the path to care would be a wonderful way to improve outcomes -- especially for the critically ill and under-insured. Research from Accenture shows they also improve the bottom line. Read the post on
Kareo webinar: technical difficulties
Regarding my post of a few days ago about the marketing webinar Judy and I did for Kareo -- apparently a technical glitch has prevented Kareo from posting it. They're working on it and hope to have it up within a week. If you want to access it via an
Why we think twice about branded thumb drives as gifts
Branded thumb drives: isn't it great when you get one at a conference? They're so handy to have around! But, that handiness also makes them a risk for your practice. Even having a policy against downloading patient records to an external drive may not be enough to make thumb drives
New article: Marketing your medical practice
Just published a new long-form piece in PracticeLink magazine -- it includes so many great ideas contributed physicians and marketers from a wide variety of specialties (e.g., OB/GYN, rheumatology, radiology, urology, and more). Really creative ideas like forming your own networking group, using charitable work to expand your business, and