We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
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Thank goodness, it’s about more than just money
The Harvard Business Review recently shared a wonderful tip about employee motivation: It's not all about the money. This is a great reminder for medical practices. For the most part, practice budgets don't allow for relying on salaries and benefits in order to attract talent; thank goodness remuneration is not the
Moneyball lessons for medical practices
I've been reading the (fascinating and fun) book Moneyball. It's amazing how it exposes that any business -- even the $7 billion professional baseball industry -- can be guided by market mythology that is intuitively satisfying but not entirely accurate. The book tracks the efforts of the Oakland A's in the
Are you the Brilliant Jerk?
The New York Times recently published an illuminating article entitled What Do You Do With Brilliant Jerk? The piece struck a chord with me because the process the article described -- a brilliant founder, essential to the creation of an organization, eventually becomes a thorn in its side -- is
New column in Repertoire magazine
We've contributed a bi-monthly column to Repertoire magazine for the past several years. Our goal is to give some insight into the challenges of medical practice management to reps who sell devices, pharmaceuticals, EMR and other services to physicians. For September, we looked at the surprising ways physician practices are
New study claims ‘billions’ in Medicare costs may be due to questionable upcoding
A new study from the Center for Public Integrity has identified a trend towards higher coding of Medicare visits over the last decade -- and suggests this increased utilization of higher codes could signal increasing, habitual abuse. The study also notes that medical groups representing doctors assert that treating seniors has gotten more
An operations management classic
I recently heard about a classic book from the eighties that apparently was all the rage among business students and aficionados back in the day, but that somehow slipped by me. Since it was about operations management, and presented in an unusual format -- a novel -- I felt compelled