We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
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Another interesting (dispiriting) take on medical billing
A recent New York Times article and follow-up blog post discuss the challenges patients have understanding medical bills, through the eyes of a consultant named Jean Poole who has made a career of deciphering (usually highly erroneous) medical bills and helping patients recoup incorrect charges or reduce their outstanding bills. Billing
Hey coach
When you think coach, you think team. Unfortunately, you might be thinking about a sports team instead of the practice. In reality, every practice needs a coach to guide team performance and come out a winner. The coach might be a high level administrator, manager or a direct supervisor, it might
New CMS program supports enhanced primary care at $20/patient
Will your practice be taking part in this eight-state pilot? Requirements will include EHR, flexible hours, various preventive and individualized care activities. http://www.innovations.cms.gov/initiatives/Comprehensive-Primary-Care-Initiative/index.html
Better hiring, better employee retention
I have a new article on Kareo's "Getting Paid" blog about how fine-tuning your hiring and on-boarding processes can reduce turnover. This article I found on Rypple shares the same idea about the importance of hiring for fit -- plus, adds a few more ideas for retaining employees. Can any
Post on KevinMD about cash discounts
Great post on KevinMD today about hospitals, practices and other healthcare provider organizations giving discounts for cash payments. Patients who have insurance need to conceal that fact to take advantage of these discounts, though. Should they have to? Seems to me that, with the payments not applying towards deductible amounts,
Changing trends in compensation for administrators
It is common for successful administrators of medical practices to be paid for their accomplisments. This has been achieved through a combination of a base salary, fringe benefits and an attractive bonus tied to the financial performance of the practice each year. That being said, things are a changin'! With reimbursement trends