Tue12Nov201310:00 EasternFree Webinar
Wed04Dec201310:00 EasternWebinarFree Webinar
Wed15Jan201410:00 EasternWebinarFree Webinar
Wed16Apr201410:00 PacificOnlineFree Webinar
In this webinar -- available on demand -- Laurie Morgan will share strategies to help you:
• Successfully implement your patient portal
• Improve patient engagement, compliance, and outcomes
• Meet some requirements to attest for Stage 2 of Meaningful Use
You’ll leave this webinar able to realize more of the benefits of your EHR and patient portal!
Wed14May201412:00 PacificOnline$ Webinar
Tue03Jun201410:00 PacificOnlineFree Webinar
NextGen presents a webinar based on Judy's new book, The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture, and Patient Experience.
Registration is free -- sign up at NextGen.
Wed18Jun2014Fri20Jun2014Vegas Cosmetic Surgery & Aesthetic DermatologyConference
Judy will present several talks derived from her book, The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture, and Patient Experience, at the Vegas Cosmetic Surgery & Aesthetic Dermatology Conference.
For more information, visit the conference website.
Wed18Jun201410:00 PacificOnlineFree Webinar
Outsourcing your medical billing can be one of the best things you can do to reduce collection, claims processing and technology hassles -- and it can increase your revenue and profit, too. But how successful your outsourcing effort is depends on you -- how you choose, use and manage your billing service. In this webinar hosted by Kareo, Laurie will share practical tips from her popular ebook, Get the Best From Your Medical Billing Service (Management Rx), [read more…]
Sun07Sep20143:15 PacificPlanet Hollywood, Las Vegas, NVConference
Collecting the full value owed to medical practices is more complex -- and more important to profitability -- than ever before. Laurie Morgan explores ways billing services can work together with their practice clients to maximize revenue capture and reduce costly denials.
Mon15Sep201410:30 PacificPlanet Hollywood, Las Vegas, NVConference
Joe Capko examines the patient-centered movement and what it means for revenue cycle management firms and their medical practice clients.
Mon15Sep201411:30 PacificPlanet Hollywood, Las Vegas, NVConference
In this presentation for billing service leaders, Laurie Morgan explores how the need for practices and revenue cycle management services to partner to achieve the best results is greater than ever.
Tue23Sep20149:00 Pacific, 12:00 EasternFree WebinarPayers have shifted more and more of the cost of care on to patients -- and now many of the ACA plans rely on patients to shoulder 40% of the cost of their care. Even Medicare is now tracking at about 25% out-of-pocket cost to patients.The math is simple: master collecting from your patients, or your practice's profitability is at risk!Join Laurie Morgan for a free webinar full of realistic and effective tips and ideas to take your front desk collections to the next level.Click here to register.
Sat25Oct20141:30 PacificWashington State Convention & Trade Center, Seattle, WAConference
Judy Capko presents "The Patient-Centered Practice Takes Center Stage" at the American Osteopathic Association's annual OMED conference in Seattle, WA.
Thu06Nov201410:00 PacificWebinar ($)$ Webinar
Physicians, staff members, and patients all feel the results of an un-managed appointment schedule. Get this critical function under better control with tips from Judy Capko.
Wed19Nov201410:00 PacificWebinarFree Webinar
Join Judy Capko and Kareo for a free webinar, Prepare for 2015: Make it a Best Practice Year. A new year is a new opportunity to have your practice's best year ever. Judy will share tips for using data to drive your planning and bringing everyone together towards a common goal.
Thu19Feb201510:00 PacificWebinarFree Webinar
Let's go beyond Meaningful Use, to accessing the benefits of your EHR that are meaningful to your practice!
Most practices have been so focused on doing what is required that they haven't had time to think about how EHR technology might benefit their own practice business. Now is the time to put your technology investment to work for your practice and your patients. Laurie Morgan and Joe Capko will share ideas for unlocking the potential of your biggest tech investment.
Thu19Mar20151:20 PacificADAM Annual Meeting, San Francisco, CASmartphones, laptops, and tablet computers can be the ultimate combination of convenience and technology empowerment for you and your physicians. However, adoption has moved faster than understanding of important new risks. In this presentation for ADAM, Joe Capko will explain how to for some common vulnerabilities and get you started on establishing sound policies to keep your derm practice in compliance.
Wed22Apr201510:00 PacificWebinar ($)$ Webinar
Your providers and others undoubtedly enjoy the convenience of logging into your systems with mobile devices, even though this may increase risk of a breach. Join Joe Capko and the AOA to learn some practical ways to minimize this risk.
Thu07May20153:00 PacificMGMA Washington/Oregon 2015 Annual MeetingConferenceToday’s reimbursement environment makes it tougher than ever to build and maintain practice profitability - but practices can still prosper by taking control. At the MGMA's WA/OR annual meeting, Laurie Morgan will present practical tips for finding and fixing hidden ways revenue is slipping through the cracks at your practice.
Wed20May201510:00 PacificWebinar ($)$ Webinar
Tue09Jun201510:00 PacificWebinarFree Webinar
The portion of your revenue that patients must pay directly has dramatically increased. And higher copays and deductibles aren’t going away – a recent Kaiser Family Foundation study determined that average deductibles for patients on employer-sponsored plans have more than doubled, and now average more $1,200 per year.
Collecting effectively from patients has gotten harder, and not doing it well has gotten more costly.
But best patient collection practices are emerging – and technology vendors are stepping up their game, too. Join this free webinar to learn tips to collect more reliably and efficiently – while protecting your positive patient relationships.
To learn more and sign up for free, visit this page.
Thu25Jun201510:00 PacificWebinarFree Webinar
Are you considering outsourcing your medical billing? Or ready to outsource -- but unsure how to evaluate your options? This short webinar (30 minutes) by Laurie Morgan will arm you with eight solid questions to help you analyze your options and make an informed decision. Sign up here (free).
Wed15Jul201510:00 PacificWebinar ($)$ Webinar
So many practice fear that they'll never get value from their patient portal -- or even get it off the ground. Join Laurie and the AOA (Association of Otolaryngology Administrators) for an informative, practical presentation on ways you can get past the hype and make this technology work for you.
Thu16Jul201510:00 PacificWebinarFree Webinar
Join Laurie Morgan for the second in her 30-minute webinar series on getting the most bang-for-the-buck from your medical billing service. Essential, practical information in a concise presentation. Sponsored by Care360. Register for free at this link.
Wed19Aug201510:00 PacificWebinarFree Webinar
Sat12Sep201510:45 amAssociation of Otolaryngology Administrators Annual Conference (Dallas, TX)Conference
Online resources can be a help or a hindrance to your practice and your patients – depending on how you manage online information. In this lively, interactive session, Laurie Morgan will show how to confidently manage them with fast, easy ways to get started.
This presentation is part of the AOA Annual Conference.
Thu14Jan201610:00 AM PacificWebinarFree Webinar
Is attracting new patients on your list of resolutions for 2016? Are you concerned about the "January effect" of the deductible reset -- which has evolved into a Q1 effect for many practices? Or would you just like to learn some efficient, easy, modern ways to market your practice -- without a big cash outlay?
Join Laurie Morgan of Capko & Morgan for a lively, practical webinar with five tips you can take advantage of to fill your practice schedule now and for the rest of 2016, sponsored by Kareo (@gokareo). She'll take a look at:
- What every practice must know about online reputation management -- and how to take advantage of it
- How mining your own data can be the key to more revenue during the winter months
- Where online scheduling and other self-service tools should fit into your marketing mix
- Why too many practices are unknowingly turning patients away -- and what you must do today to avoid it
Sign up for free at this link.
Wed02Mar20161:00 pmADAM Conference, Washington, DC, Georgetown MarriottConference
Judy Capko is presenting at this year's ADAM (Association of Dermatology Administrators and Managers) meeting. More information is at:
Wed16Mar20161:00 PM EasternWebinar$ Webinar
Judy Capko is presenting "The Patient-Centered Specialty Practice" as part of the AOA (Association of Otolaryngology Administrators) webinar series. Sign up information is here:
Wed04May20168:00 AM PacificPAHCOM Annual Spring Workshop & Vendor FairConference
Laurie Morgan will present "Essentials of Online Reputation Management" at the PAHCOM Annual Spring Workshop & Vendor Fair (live event).
Details on PAHCOM's events are here:
Wed01Jun201610:00 PacificWebinar$ Webinar
Join Laurie as she presents "Essentials of Online Physician Reputation Management."
Today's patient turns to the web for information about physicians -- even when they've been referred by another doctor or a trusted friend or relative. What will they find about your practice when they go online? And how will it affect your practice?
The first step to managing your online image is taking control. It's not hard -- once you know what to do. Learn how to get started and take advantage of this powerful, free marketing channel for your practice.
This fee-based webinar is presented by the AOA and carries CEU credit. Learn more here:
Wed08Jun201611:00 AM PacificWebinar$ Webinar
Join Judy Capko as she explores how any practice can build the kind of excellent culture and effective team to meet the expectations of increasingly savvy patients.
This fee-based webinar is offered by the AOA, and earns CEU credit.
For more information, visit this page:
Tue16Aug201610:00 PacificWebinarFree Webinar
Key trends in technology, health insurance, and consumer preferences are changing staffing needs at medical practices. Patients expect a higher level of service. Does your practice have the technology – and the team – to deliver it? And if you add technology, how can you be sure your practice will be more productive? Above all, how do you use all your human and technology resources to maximize profit potential?
Having the right staff is the first step. The next is empowering them with the right tools and the right responsibilities.
In this lively webinar, Laurie Morgan of Capko & Morgan explores how the right mix of staff roles and technology can take your practice’s revenue and profit to the next level. It’s a presentation you can’t afford to miss!
Thu18Aug201610:00 PacificWebinar$ Webinar
Collecting well has never been more important for practice health. But the good news is, there are tools and techniques that can make it easier.
Join Laurie Morgan for a webinar filled with tips for maximizing collections -- refreshing you on best practices, and introducing some new ideas, too.
This AOA webinar is fee-based, and it earns CEU credit.
Tue23Aug201610:00 PacificWebinarFree Webinar
Looking to grow your billing service—or just be more profitable? The secret ingredients for your success are sitting right next to you (or maybe an internet connection away): your employees and colleagues. Building a billing team that performs well, adapts to changing times, and embodies your company values is the key to longevity and prosperity in a competitive market. But how do you do it?
Join Laurie Morgan of Capko & Morgan for a lively webinar on this exciting and critical topic for billing companies.
Tue13Sep20169:00 PacificWebinarFree Webinar
4MedApproved presents a free learning lunch with Laurie Morgan on choosing and managing an outsourced RCM service:
Tue20Sep20169:00 PacificWebinarFree Webinar
Join Laurie as she presents "Tips to Choose and Manage Outsourced RCM," sponsored by Care360. It's free!
Thu20Oct201610:00 PacificWebinarFree Webinar
Just two months to go before 2016 is behind us, and a new year (with fresh deductibles) is before us. Are you ready? Join Laurie Morgan for a lively, free webinar (sponsored by Kareo) full of tips for making the most of the ups and downs of the holiday season and the transition from Q4 to Q1.
Tue13Dec201610:00 PacificWebinarFree Webinar
Practices and healthcare systems that invest time and thought into developing their employees have an opportunity to stand out from the crowd. Besides attentive service, engaged employees can help any medical organization increase profitability and perform almost any task more effectively.
Wondering about the impact more engaged employees could make on your organization? Curious if there are practical ideas and research behind the buzzwords? Join us on December 13 at 1pm ET for “Engage Your Employees for Practice Profitability and a Standout Patient Experience,” a free live webinar presented by practice management expert Laurie Morgan.
Register at this link.
Wed22Feb201710:00 AM PacificWebinarFree Webinar
Is 2017 the year you recommit to thriving as an independent practice—or the year you finally take the plunge and launch your own? Despite the hype about consolidation and practice acquisitions, many practices are doing just fine on their own, thank you—allowing their physicians to practice in the setting that works best for them, and allowing their patients a more personalized experience.
Join Laurie Morgan of Capko & Morgan for a lively, practical webinar exploring three keys to creating a solid, thriving, independent practice business, sponsored by Kareo (@gokareo).
The webinar is free, and it takes place on Feb 22, 2017 at 10:00AM. Sign up using this link.
Wed12Apr201710:00 PacificWebinar$ Webinar
With 20-40% of the cost of services now the responsibility of patients, collecting effectively at the front desk is crucial to profitability. Does your front desk team have all the knowledge they need to perform this critical job effectively?
Sign your front desk team up for this focused training, and they'll gain valuable insight and skills to improve their comfort and effectiveness in collecting from patients.
Wed26Apr201710:00 PacificWebinarFree Webinar
Even with employer insurance, patients are expected to contribute more to the cost of their care in 2017 than in any other time in recent history. Most practices must now collect 25-35% of their revenues directly from patients.
The good news is that smart, compassionate patient engagement on financial responsibilities can improve collections while strengthening patient relations. And emerging technology tools and workflow ideas are available to help practices address this critical challenge.
Join Laurie on 4/26 for a lively webinar exploring best practices for mastering this ever-more-critical revenue cycle task!
Registration is free -- hosted and sponsored by Kareo. Sign up here:
Wed31May201710:00 PacificWebinarFree Webinar
Considering a major growth initiative, like opening a new office or acquiring a practice in an adjacent market? Decisions like these are exciting ... but can be risky. How do you best prepare for a successful expansion?
Tue12Sep201710:00 PacificWebinar ($237)$ Webinar
Too many healthcare practices do not give enough respect or attention to the receptionist and the front office workflow. Yet the staff members in the front office are the external face of the medical practice to patients, referring physicians, payers, hospitals, and other partners. It all starts with the front desk.
So why does this position typically have the highest turnover rate in the practice?
Invest 60-minutes with us on Sept 12 to hear healthcare practice guru Judy Capko. Her presentation, "Stop the Front-Desk Madness," will:
- Examine how to redesign front office responsibilities in a way that benefits the entire practice.
- Explore tactics to improve the front office image and instill pride in performance.
- Discover technology's role in simplifying office tasks that support the front office and improve team work.
- Learn how you can achieve best-run front desk operation that streamline workflow, reduce errors and contribute to higher performance and profits.
hosted by Greenbranch Publishing.
Wed27Sep20179:00 PacificWebinarFree Webinar
Even when referred by other doctors, patients search for physicians online. Is the information they find about you encouraging them to book an appointment – or keeping them away?
Managing your practice's online reputation is one of the most cost-effective forms of marketing you can invest in. It's easy, and it’s getting even easier with new technology tools available to you.
This webinar reveals how reviews, ratings, and other data influence patient decisions — and how you can encourage patients to share positive experiences that bring in new patients! You’ll learn how to:
- Take control of information patients are finding about you
- Add managing patient reviews to your front office tech strategy
- Improve your internet marketing with practical, cost-effective ideas
Tue24Oct20179:00 PacificWebinarFree Webinar
Practices that make the most of new tech innovations for the front office gain big advantages in efficiency, profitability, and service. If you're not sure you're getting all you can from the latest innovations, attend this free webinar to learn how easily deployed technology tools can elevate your practice business.
Special bonus: register for the live event and the host, 4MedApproved, will give you a $39 credit towards one of their future courses.
Register for free at: this link.
Wed25Oct201710:00 PacificWebinarFree Webinar
Practices that make the most of new tech innovations for the front office gain big advantages in efficiency, profitability, and service. If you're not sure you're getting all you can from the latest innovations, attend this free webinar (presented by Laurie Morgan) to learn how easily deployed technology tools can elevate your practice business.
This webinar is free, thanks to our host and sponsor Quest Quanum!
Register for free at: this link.
Thu22Feb201810:00 AM PacificWebinarFree Webinar
Does the phrase "personalize the patient experience" strike fear in your heart? It doesn't have to! One of the best things about our business is that innovation has made it much easier for practices of any size to offer patients more convenient, customized ways to interact with both their clinicians and administration.
Join Laurie Morgan for this lively, free presentation that will have you thinking of ways you can offer more options and more convenience -- without adding to your or your staff's workload.
Thu19Jul201810:00 AM PacificWebinarFree Webinar
In your fast-moving medical practice, do you find decision-making sometimes happens "on-the-fly," and things get done a certain way based on untested assumptions or because "we’ve always done it that way"? This can lead to less-than-best decision-making -- but the good news is that the data you need to improve your practice could be right at your fingertips (if you know where to look, and what to look for).
Join Laurie Morgan for this lively webinar to learn:
- Understand why becoming data-driven is so important to practice improvement.
- Learn how to nurture a culture of data-driven decision-making.
- Recognize sources of data that can help you manage better – from inside and outside your practice.
- Learn ideas for using data to drive practice profitability, set goals, and evaluate opportunities.
- Understand how to avoid the problem of "garbage in, garbage out" and a few other decision-making tips and tricks!
This webinar is hosted by AAOE and is free for members. State specialty society members can attend for a reduced rate. The webinar is sponsored by SRS Health. Visit this link to learn more and sign up.
Thu16Aug20185:00 pmWebinarFree Webinar
It's not your imagination: Collecting the full amount due for medical services rendered has gotten steadily more difficult in recent years. Key trends in the insurance industry and in the economy have made the task more difficult, and that's put pressure on the finances of practices and hospitals of all sizes.
In a new webinar, "Reducing Collection Headaches," Laurie Morgan of Capko & Morgan will offer practical, proven tips to make collecting more successful and less painful for your organization. Attend this free presentation to:
- Uncover the factors making collections more difficult than in the past
- Better understand the patient's perspective -- and how to work with patients to minimize bad debt
- Explore some ways to prevent avoidable losses and wasted effort
- Learn how technology and workflow changes can help
- And more practical collection-related tips and ideas
Attendance is free!
Fri14Sep20188:00 pmAOA-36 Conference: Jazz Up Your Skills in the Big EasyConference
One of your physicians' colleagues in a nearby community is closing shop. It seems like a great opportunity to immediately expand without too much work or hassle ... but how can you be confident it's right for you? Will buying that practice next door help you build revenues and negotiate with payers -- or be a costly mistake? Should you buy your competitor's practice simply to avoid someone else moving into your neighborhood? And who should help protect your practice with tasks like pricing, due diligence, and contract review?
It's easy to find published information about selling a practice to a hospital or larger group. But what if you want to take the leap and acquire a nearby practice to grow? It can be a big step in the right direction -- with smart analysis, choices, and advice. This presentation will give you a leg up on all three.
This presentation by Laurie Morgan is part of the AOA conference.
Wed22May201910:00 AM PacificWebinar$ Webinar
Join Laurie Morgan and ASCENT for a lively, practical webinar on how to maximize productivity and workplace harmony when hiring and on-boarding new clinicians.
More information here:
Wed23Oct201910:00 amWebinar$ Webinar
Handling your own billing, with an internal billing team, can be one of the most effective ways to capture and collect as much of your earned revenue as possible. But to do it right, your team must be strong, dedicated, and well-trained.
Building a top-notch billing team takes time and effort. Once you've done it, you don't want to lose them! So how do you go about attracting--and holding on to--these crucial employees who make all the difference to your bottom line?
Join consultants Laurie Morgan and Joe Capko of Capko & Morgan for a lively webinar with fresh ideas on building and retaining your best billing team.
Hosted by ASCENT. Visit this link for more info and registration.