We blog about things we learn in our work with practice owners and managers. We hope these articles help you.
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Prevent and uncover embezzlement: webinar
Joe and Judy's recent webinar (sponsored by Kareo) was a big hit! If you didn't have a chance to attend 'live,' you can register and view it here: Embezzlment-proof your practice Most medical practices are victims of embezzlement at some point -- yes, you read that right! -- so if
Leadership: It’s about treating people well
Joe Capko did a webinar with Medical Practice Management Web Advisor earlier this week on how effective leadership translates to more productivity from your staff -- and vice versa. One of his themes was establishing trust by listening and treating people fairly, and letting them know they are valued. People
Hire slow, fire fast
The old Silicon Valley adage "hire slow, fire fast" is actually apt for any type of small business, including medical practices. The smaller the team, the more powerful this idea is, because as team size shrinks, each member's contribution becomes more critical to success. Moreover, a single poor performer or "bad
Solving work flow problems
Balancing work flow and eliminating troublesome bottlenecks in a busy medical practice are chronic problems, but if ignored they become a financial drain and compromise patient service. In fact, a decline in profits and patient gripes are often the things that alert the physician or manager that workflow problems have
Do you know HARO?
Media exposure can be a helpful tool for building and expanding your reputation -- by sharing your expertise, you can market yourself and your practice without "selling" and without outlaying cash. However, it can be challenging to make reporters aware of your expertise and willingness to contribute to their stories.
Office Squabbles? Three Areas to Look for a Fix
Do you have conflicting personalities in your office? Do such differences result in petty squabbling? While inter-office conflicts are common, there are a few things an administer can do to greatly reduce conflict in the workplace. It's important to address conflicts before they affect the professionalism of your practice, the